Push Customer data to Xtremepush

This article covers pushing Customer data from Distil into Xtremepush.

Before pushing data to Xtremepush, make sure you have read and understood the Key Distil Concepts and Key Xtremepush Concepts sections within our introduction article. You will also need to have created a connection to XtremePush as described in our article Create a Connection to Xtremepush.

How It Works

First create a connection to Xtremepush. Then select a Distil Segment to sync with Xtremepush.

Distil automatically keeps Segments up to date by applying the rules defined for the Segment to select Customers. So if new data comes in that changes the Customers in a Segment (for example a Customer makes a purchase), Distil will automatically update your Segments.

Next create a new Destination, and select the Attributes from Distil that you want to push to Xtremepush. Distil will create a new Audience User List in Xtremepush and keep this up to date as the Distil Segment changes. Distil pushes data automatically every six hours by default, so any updates to the Segment you have selected for a Destination will be applied in Xtremepush within six hours (this can be changed on request).

Create a Customer Segment to Send to XtremePush

Before you can push Customer data into Xtremepush, first you need to create or select a Distil Customer Segment that contains the Customers you want to push. You can create a Segment using any of the standard or custom Attributes available in Distil.

If you want to use a Segment in a Destination, make sure that the Segment is Shared. This is because Destinations are visible to all users of your Distil Account, and therefore any Segments used in a Destination must also be shared. To validate this, navigate to Customer Data Studio > Segments, select the Segment from the left menu panel, and then click Edit Segment on the top right. For a Segment to be shared, the check-box under the heading Private Segment must be clear (not checked). 

Also, if a Segment is used in a Destination that is set to Auto-sync, that Segment will be locked and cannot be edited (Auto-Sync is explained in this article below). This is because if the Segment rules change, this may trigger multiple updates to Xtremepush, which in turn could cause issues with your campaigns. If you need to edit the Segment, first turn Auto-Sync off, then edit the Segment and verify that you are happy with the changes, and then turn Auto-Sync back on. 

Set up an Xtremepush Destination

Once you have created a Segment to sync, create a new Destination by selecting Destinations from the left menu bar, and then click to Create Multi-Channel Audience.

Select Segment

On the next screen enter a Title and a brief Description for the new Destination. On the first push of data into Xtremepush, Distil will create a new Audience User List in Xtremepush with the same name as the Destination Title. 

Select a Segment to use in the new Destination, by selecting an available Segment from the list at the bottom of the page.

Click the filter icon  to sort the list of Segments by date created or Segment name. You can also search for a specific Segment by entering search terms in the search bar.

You can only select Segments that are Shared. You can easily identify Shared Segments as they have an icon with two people. This is explained in the section above on Creating a Segment.

When you've selected a Segment, click the Next button on the top right.

Select a Connection and Attributes

On the next page you will see a list of available integrations to push data to that have already been set up.

If you haven't already set up a connection to Xtremepush, then follow the instructions in our article on creating a connection with Xtremepush.

Click to select a connection, and then click Choose Attributes to sync... These are the Attributes that will be sent to Xtremepush.

Select one or more Attributes from the pop-up. You can bulk select all Attributes in a category, or search for a specific Attribute by entering search terms in the search bar.

When you have made your selections click Next to go onto the next mapping stage, where we will map the attributes from Distil to available attributes in Xtremepush.

Please note - that only already existing attributes in Xtremepush will be available in the mapping step.  If there is not a field to map to, then you will need to add the custom field into Xtremepush first and then re-sync the integration in order for the field to be available in this mapping process.

The following fields will be automatically mapped from Distil's CORE data values to the equivalent Xtremepush standard field if chosen: