Pull Customer data from Dotdigital into Distil

This article explains how to pull Contact and Lists from Dotdigital into Distil.

If you haven't already created a connection between Distil and Dotdigital, then you'll need to do this first.

Select Customer Data Sources

To pull your Dotdigital Contacts and Lists into Distil, navigate to your Dotdigital Connection in Distil via Settings > Integrations. From the list in the panel on the left, select the Dotdigital Integration from which you would like to pull Customer records. Distil displays the compatible data sources it has found in Dotdigital for this connection. If you've just created the connection and there are no data sources listed, click Refresh List in the top menu bar.

Under Customer data sources (the first column), you should see a list of the Lists you have in Dotdigital. You can enable or disable Customer data as a data source by clicking the slider.

While Distil pushes Product, Content and Purchase History data into Dotdigital (this is covered in the next article), Distil only pulls Customer data from Dotdigital. So you will see No data sources of this type available under the other data types. This is normal for connections to Dotdigital.

Click on a List to see details such as sync status, number of records and a list of Attributes. Click the slider to enable or disable this List as a data source.

Once Distil has finished importing and automatically tying the identities of the Customer records together, you can then view the data for each Dotdigital List in your Single Customer View in its own tab under Customer Data Studio > Segments > Data.

Dotdigital Attributes

For each Contact, Dotdigital holds values for a set of Standard fields. In addition, as a Dotdigital user you can create Custom fields as explained in this Dotdigital article. 

When pulling Customer data from Dotdigital, Distil will bring in values for both Standard and Custom Dotdigital fields.

If you have already pushed Customer data including Distil Attributes such as Customer Tracking IDs from Distil into Dotdigital, then these Attributes and their values will be pulled back into Distil as Custom fields (provided that you have chosen to import into Dotdigital's Customer Data store... more on this later).

Remember that you can view the data for each Dotdigital List in your Single Customer View in Distil, in its own tab under Customer Data Studio > Segments > Data.

The following is a list of Dotdigital Standard fields that are pulled into Distil. While we try to keep this list up to date, we recommend that you get the latest list from Dotdigital.

Next Step

Push Customer Data to Dotdigital